FAQs

Below are answers to questions frequently asked by our customers. Please check first to see if the answer you are looking for is listed. Are you looking for a question about Ordering, Payment or Returns? These answers can be found below.

If your question is not listed here you can contact us, more about contacting us can be found on our contact page.

Do I need to open an account in order to shop with you?
What are your shipping rates?
Can I amend and cancel my order?
I have a discount code, how can I use it?
How will I know if my order is confirmed?